Terms & Conditions
These Terms & Conditions apply to all purchases made via the website of Lucy & Peter London. You can contact us at info@lucypeterlondon.com
1. Applicability
By placing an order, you fully agree to these Terms & Conditions.
2. Product information
We do our best to describe our products accurately and provide up-to-date information. However, typographical errors or inaccuracies may occasionally occur.
3. Orders and payment
Orders are only processed after full payment has been received. Available payment methods may vary depending on the country. It is the customer’s responsibility to check which payment options are available in their region.
4. Processing and delivery
- Processing time: 1–3 business days
- Delivery time: 3–7 business days (depending on location)
- Orders are shipped directly from our international supplier
5. Returns and cancellations
Please refer to our separate Return Policy for full conditions.
6. Liability
We are not responsible for loss or damage during transport if tracking shows the parcel has been delivered. Please carefully check the address provided when placing your order.
7. Intellectual property
All content on the website (text, images, logos, graphic elements) is the exclusive property of Lucy & Peter London and may not be used without prior permission.
8. Complaints procedure
Any complaints can be submitted in writing to info@lucypeterlondon.com We aim to respond within 3 business days.
9. Applicable law
These Terms & Conditions are governed by applicable law within the European Union.