Shipping & Delivery
We do our best to deliver your order as quickly and accurately as possible. This document provides all information regarding our shipping and delivery policy.
Processing time
Orders are processed within 1–3 business days.
Additionally, each order undergoes a 1–2 business day quality check before dispatch.
Once your order has been shipped, you will receive an email with tracking information.
Delivery time
The average delivery time is 5–7 business days, depending on your location. Please note that delays may occur during peak periods or due to customs procedures.
Shipping method & origin
All orders are shipped directly from our international supplier. Therefore, customs fees may apply depending on the destination country.
Shipping costs
Shipping costs are displayed at checkout. They depend on weight, destination, and selected delivery method.
Delivery responsibility
If tracking information shows that the parcel has been delivered, responsibility lies with the customer.
Please carefully check your address; any errors must be reported within 24 hours of placing the order.
Contact
For any questions regarding delivery, you can contact us at:
info@lucypeterlondon.com